Helpline (+998 71) 237-99-98

Call center of railway station 1005

22:44:42 (GMT +5), friday, 15 november 2019

FAQ

  • The results of appeals of physical and legal bodies by trust phone of corporation "O’zbekiston temir yo’llari" in IV quarter 2018
    The questions specified in appeals Total number
     of statements
    Including On the oral (accepted)appeals On written appeals
    Oral appeals written appeals Management
    on an
    administrative office
    Sent to
    regional offices
    Sent to
    corresponding organisations
    and agencies
    Management
     on servicing
    of buildings and constructions
    Sent to
     regional offices
    Sent to
     corresponding
    organisations
    and agencies
    2017y 2018y 2017y 2018y 2017y 2018y 2017 y 2018y 2017y 2018y 2017y 2018y 2017y 2018y 2017y 2018y 2017y 2018y
    1 Problems of tickets and servicing of passengers on platform   4 4 4                  
    2 Servicing of passengers on cars and a dining-car                                    
    3 About forming of directions of trains                                    
    4 Questions about service containers                                    
    5 About the behavior of some managers                   

                     
    6 About employment and transfer to another job                              
    7 Dismissal from work and restoration for work                              
    8 About the work the Higher Education Universities                                    
    9 Questions of a monthly salary and pension          

                       
    10 About encouragements                                
    11 Improving living conditions                                    
    12 about repair of housing  






                       
    13 Therapeutic issues                               
    14 Suggestions and thanks  
                     
    15 On various questions   3   3       3                    
      Total   7   7           7                  

  • Analysis of the results of the consideration received written and oral appeals of physical and legal bodies by trust phone of corporation "O’zbekiston temir yo’llari" in IV quarter 2018

    Table №3

    The questions specified in appeals Written appeals Oral appeals
    Total taken
    under control
    Including Reception
    of the responsible
     personnel
    Reception
     of head
    Total taken
    under control
    including
    taken arrangements Explained Denied Being
    considered
    taken arrangements   Explained   Denied Being considered
    1 Problems of tickets and servicing of passengers on platform     4 4          
       
    2 Servicing of passengers on cars and a dining-car                            
    3 About forming of directions of trains                            
    4 Questions about service containers                            
    5 About the behavior of some managers                                            
    6 About employment and transfer to another job                            
    7 Dismissal from work and restoration for work                                   
    8 About the work the Higher Education Universities                            
    9 Questions of a monthly salary and pension                
                               
    10 About encouragements                               
    11 Improving living conditions                            
    12 repair of housing                  
       
    13 Therapeutic issues                            
    14 Suggestions and thanks                 

                         
    15 On various questions   3            3                           
       
      Total        7      7                  
       

  • Comparative analysis of the results of the consideration received written and oral applications of physical and legal bodies by trust phone of corporation "O’zbekiston temir yo’llari" in III quarter 2018
                                                                                                                                                                       Table №7
    Regions total oral appeals Including including 2018
    physical bodies legal bodies taken under control numerous appeals infringement of the
     consideration period
    2017y 2018y 2017y 2018y 2017y 2018y physical legal physical legal physical legal
    1 The Republic of Karakalpakstan    1 1 1   
           
    2 Andizhan                                   


         
    3 Bukhara                         1        1 1          
    4 Djizak                        
    5 Kashkadarya                                  1 1 1          
    6 Navoi         1      1 1      
    7 Namangan                            
    8 Samarkand     1    
    1

    1          
    9 Surkhandarya  
       
    10 Sirdarya                                                            
    11 Tashkent region                                      
    12 Kokand, Fergana                  
         
    13 Khorezm                                 2     2 2      
    14 Tashkent                                          5      5 5      
    15 Other Republics                       





           
    total
    12 12
    12