Results of requests

INFORMATION on the comparative analysis of consideration of applications of individuals and legal entities in JSC "Uzbekiston Temir Yollari" for the 1 quarter of 2022-2023.

№ Issues raised in the appeals Total number of requests Including
Application forms Appeals for 2023
Written requests Electronic appeals  Oral appeals (personal reception, mobile reception, reception of responsible staff and hotline) Taken under control Including
Measures were taken Explained Rejected Under consideration Repetitions Expired
2022 2023 2022 2023 2022 2023 2022 2023
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
1 Passenger transportation issues 17 30         17 30              
2 Freight transportation issues   1           1              
3 Container service issues                              
4 Road management issues                              
5 Employment and reinstatement issues   2           2              
6 About illegal actions                              
7 Reading issues                              
8 Monthly salary and pension issues 2 4         2 4              
9 Housing issues                              
10 Financial aid issues 1 1         1 1              
11 Social and health issues                              
12 Metro issues                              
13 Coal issues                              
14 Issues of gratitude                              
15 Various issues 1           1                
Total: 21 38 0 0 0 0 21 38 0 0 0 0 0 0 0
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INFORMATION on the comparative analysis of consideration of applications of individuals and legal entities in JSC "Uzbekiston Temir Yollari" for the 1 quarter of 2022-2023.xlsx, 13.2 КБ
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INFORMATION on the comparative analysis of consideration of applications of individuals and legal entities in JSC «Uzbekiston Temir Yollari» for the 9 months of 2021–2022.xlsx, 13.5 КБ

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INFORMATION on the comparative analysis of consideration of applications of individuals and legal entities in JSC "Uzbekiston Temir Yollari" for the 1st quarter of 2021-2022.xlsx, 13 КБ

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INFORMATION on the comparative analysis of consideration of applications of individuals and legal entities in JSC "Uzbekiston Temir Yollari" for 2020-2021.xlsx, 14 КБ

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The Law of the Republic of Uzbekistan "On appeals of individuals and legal entities"doc, 72 КБ

The Law of the Republic of Uzbekistan "On appeals of individuals and legal entities" on December 3, 2014, No. ZRU-378 (This Law was adopted in a new version in accordance with the Law of the Republic of Uzbekistan dated September 11, 2017 No. ZRU-445 "On amendments and additions to Law of the Republic of Uzbekistan "On appeals of individuals and legal entities").